5 Common Mistakes Service Advisors Make - David Lewis

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David Lewis, the number #1 Automotive Sales, Service, F&I, BDC and Leadership Trainer

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4 RULES OF CAR SALES
1. Never ask a question that could result in a lie
2. Never ask a question that gives you an answer that you do not want to hear
3. Never ask a question or make a statement that can make the customer defensive
4. Always try to catch the customer pleasantly off guard

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David has been training dealerships on the importance on training in all areas of the dealership [FOR OVER 30 YEARS!!!]

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