How to send a test ticket and confirm receipt

Описание: Learn how to send a test email in Zendesk and confirm receipt.

Timestamps:

00:00 - Intro
00:17 - Sending a test email
00:38 - Confirming receipt

Where can I ask questions?

Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/...