Coaching Leaders in Enrollment Management and Student Services | Laurie Koehler – S1 E07

Описание: Coaching Leaders in Enrollment Management and Student Services | Laurie Koehler – S1 E07
Companion Site: https://leadershipimagined.com/podcas...
In this episode of Coaching in Higher Education, leadership coach Dr. Tim Jansa talks with Laurie Koehler, principal at Koehler Consulting, LLC and a seasoned enrollment management leader with more than 25 years of experience across public, private, liberal arts, and research universities. Laurie explains why enrollment management and student services are among the most central and pressured units on campus, facing relentless enrollment and retention targets, shifting federal policies, financial‑aid changes, and heightened expectations from institutional leaders. She shares how these dynamics affect staff morale, staff retention, and ultimately student success and institutional health.

The conversation highlights how coaching can support enrollment leaders and teams in navigating uncertainty, building resilience, and developing a healthier, more sustainable culture. Laurie describes the rise of individual coaching for new vice presidents and directors, the importance of identifying and developing high‑potential staff, and the power of group coaching and executive circles for breaking isolation among senior leaders. She also introduces the idea of leaders adopting a “leader‑as‑coach” mindset to reduce bottlenecks, build capacity, and create more student‑centered and collaborative enrollment environments.

In this episode you’ll learn how to:
🔹See the key pressures on enrollment management and student services today.
🔹Understand how policy and financial‑aid changes impact morale, retention, and student success.
🔹Use individual coaching to support new enrollment leaders in high‑stakes roles.
🔹Spot and grow high‑potential staff and emerging leaders.
🔹Use group coaching and executive circles to reduce isolation and build leadership capacity.
🔹Lead with a coaching mindset that asks better questions and empowers team members.
🔹Build intentional, student‑centered teams that collaborate across silos.
🔹Practice adaptive, servant‑style leadership that balances goals with staff well‑being.

Chapters:
12:31 Identifying and Developing High‑Potential Staff
13:12 Emerging Enrollment Leaders and Under‑Recognized Talent
16:29 Group Coaching and Executive Leadership Circles
17:29 Loneliness at the Top and Safe Peer Spaces
19:31 Leader‑as‑Coach: Supporting and Empowering Teams
21:17 From Directive Management to Coaching‑Based Leadership
24:34 Intentional Team‑Building and Breaking Down Silos
27:00 Adaptive Leadership and Big‑Picture Perspective
29:02 Shared Ownership and Student‑Centered Culture
31:09 Practical Advice for Leaders and Coaches
34:00 Outro and Companion Site Info

This episode is especially valuable for enrollment management leaders, admissions and financial‑aid directors, student services professionals, deans, vice presidents, higher‑ed HR and organizational development leaders, and coaches working with enrollment and student success teams. If you are wrestling with staff burnout, high turnover, aggressive enrollment targets, or want to introduce coaching into enrollment and student services, this conversation offers practical insights and concrete starting points.

🔗 Companion site & resources: higheredcoaching.us - leadershipimagined.com/podcast
📩 Work with Dr. Tim Jansa: leadershipimagined.com
👍 If this episode helps you, please Like the video, Subscribe to the channel, and Share it with colleagues in enrollment management and student services.

#coachinginhighereducation #highereducation #enrollmentmanagement #studentservices #studentsuccess #leadershipcoaching #highereducationleadership #staffretention #organizationaldevelopment #coachingforleaders #groupcoaching #executivecoaching #studentaffairs #financialaid #admissions

Disclaimer:
The views and opinions shared in this conversation are for educational and informational purposes only and do not constitute legal, financial, or mental‑health advice. Coaching is not therapy, counseling, or medical treatment. If you have concerns about your mental health or well‑being, please seek support from a licensed medical or mental‑health professional. Leadership and coaching situations are always context‑specific; viewers should consider their own institutional policies and consult appropriate professionals before making decisions based on this content.