How Data Driven Customer Experience Impacts Customer Service
Автор: Naviant
Загружено: 2021-02-16
Просмотров: 786
Описание:
We talk about Data Driven Customer Experience with Riaz Raihan, President at Alida, and how Artificial Intelligence is driving new insights.
👇 Inside Our Digital Transformation Talk
00:00 Guest Intro - Riaz Raihan
00:45 How Customer Experience Factors in to Digital Transformation
03:19 How Data Driven Insights will Impact Customer Service
06:12 How You Are Using AI to Shape Customer Experience
RESOURCES & LINKS
➞ Visit the Naviant Blog - https://hubs.ly/Q01mqp6h0
➞ (Quiz) Find Out Where You're at in Your Digital Transformation Journey - https://hubs.ly/Q011GLSb0
CONNECT
➞ with Riaz Raihan on Linkedin - / rraihan
➞ with Ema Roloff on Linkedin - / emaroloff
#Naviant #EmaRoloff #RiazRaihan
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