How Data Driven Customer Experience Impacts Customer Service

Описание: We talk about Data Driven Customer Experience with Riaz Raihan, President at Alida, and how Artificial Intelligence is driving new insights.

👇 Inside Our Digital Transformation Talk

00:00 Guest Intro - Riaz Raihan
00:45 How Customer Experience Factors in to Digital Transformation
03:19 How Data Driven Insights will Impact Customer Service
06:12 How You Are Using AI to Shape Customer Experience

RESOURCES & LINKS
➞ Visit the Naviant Blog - https://hubs.ly/Q01mqp6h0
➞ (Quiz) Find Out Where You're at in Your Digital Transformation Journey - https://hubs.ly/Q011GLSb0

CONNECT
➞ with Riaz Raihan on Linkedin -   / rraihan  
➞ with Ema Roloff on Linkedin -   / emaroloff  

#Naviant #EmaRoloff #RiazRaihan