11 Skills Every Sales Development Rep Needs To Master

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11 Skills Every Sales Development Rep Needs to Master

SDR stands for sales development representative. As a member of the inside sales team, a person in this role focuses on outbound prospecting, moving leads through the pipeline, and qualifying the leads they connect with. While SDRs don’t close deals, they help sales reps by determining if a lead will be an ideal customer fit.

What does a sales development representative do?

Customized Outreach
Active Listening and Adaptability
Follow-up
Resilience
Coachability
Self Awareness
Organization
Curiosity
Relationship-Building
Overcoming Objections
Consistency (win everyday)

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