The Duty of Care Era: Why Florida's SB 1380 new compliance standards are the future of U.S. transit

Описание: Expectations for paratransit agencies are rising faster than most systems can support. Between 48-hour investigation windows and mandatory quarterly reporting, many teams are buried in manual spreadsheets and disconnected data.

Watch this brief session to see how Spare Resolve uses AI to handle the heavy lifting of incident management. We show you how to turn 15 hours of manual reporting into 15 minutes of review, allowing your team to focus on riders rather than paperwork.

Key highlights:

Instant digital reporting: Giving riders a direct voice through QR codes and web portals.
Automated triage: How Scout AI categorizes and summarizes cases so nothing slips through the cracks.
Data enrichment: Automatically attaching vehicle location and driver history to every incident report.
Compliance at scale: Meeting Florida’s CTD reporting requirements with a single click.

Key Chapters:

0:00 Welcome!
1:45 Introductions
2:12 Why Florida SB 1380 is a National Trend
4:30 The 4 Key Mandates: 48-Hour Rule and Digital Reporting
7:15 The Problem with Manual Systems and Spreadsheets
9:00 How Spare Resolve and Scout AI Work
12:20 Case Study: MBTA Cuts Admin Data Entry by 50%
14:15 Case Study: Gulf Coast Transit District’s 80% Resolution Rate
16:30 Q&A: Managing Weekends and Mixed Fleets
17:00 Thank you for spare-ing your time!

To simplify your compliance workflow, visit: https://spare.com/resolve