Breaking down silos with CX champions
Автор: Customer Clarity
Загружено: 2025-05-09
Просмотров: 370
Описание:
Customer experience shouldn’t sit in a silo. To build a truly customer-led business, every department needs a CX champion—someone responsible for bringing customer insight into daily decisions.
Full episode: • From insight to execution: the missing lin...
#cxleadership #customerinsights #ExperienceAlignment #organisationaldesign #cxstrategy
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