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UK Customer Focus Summit 2026 | Chris Leslie, Credit Services Association - Collections hot topics
Автор: coeo | UK
Загружено: 2026-03-16
Просмотров: 5
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How is the collections industry evolving and what challenges lie ahead?
In this session from our UK Customer Focus Summit 2026, Chris Leslie (Chief Executive of the Credit Services Association) shares an overview of the current state of the UK collections sector.
Chris explores regulatory developments, public perception of the industry, the impact of AI and digital transformation, and the opportunities for greater collaboration across the credit ecosystem.
An insightful perspective on the trends shaping the future of responsible collections.
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