True Hygiene Value: The KPIs That Actually Drive a Healthy P&L

Описание: In this episode of Dental Operations Unpacked, we’re joined by Christin Lisenby, VP of Hygiene at Dental Care Alliance, and someone who has truly lived every side of dentistry.

Christin started as a dental assistant, became a hygienist, stepped into office management, built multi-location practices, served as President & COO, led field operations for 90+ locations, and now oversees hygiene strategy for more than 1,000 hygienists.

Her perspective? Hygiene isn’t just a department. It’s the engine.

We dive into:

• What “True Hygiene Value” (THV) really means
• The simple equation that predicts a healthy P&L
• Why $450 is the benchmark every operator should know
• How hygiene capacity drives doctor production
• The real cost of closing a hygiene chair
• How to create buy-in across clinical and operations teams
• Why hygienists are undervalued (and how to fix it)

Christin breaks down a powerful but simple metric that can instantly tell you what’s wrong inside a practice — before it shows up in your EBITDA.

If you’re an operator, DSO leader, or practice owner, this is one you’ll want to implement immediately.

📊 Sometimes the most powerful KPI is the simplest one.

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Let’s keep raising the bar for dental operations.