Scaling innovation in safety-critical environments | Brisa Group x AVEX UK podcast

Описание: Scaling innovation in safety-critical environments: culture, speed and conscious technology choices.

In this episode, AVEX-host James Temishe talks with Claudia Machado, Head of Strategic Innovation at Brisa Group, about how to scale innovation in organisations where safety, reliability and continuity are non-negotiable.
Drawing on her experience across telecoms, mobility and infrastructure, Claudia explains why innovation starts with culture, not tools.

The conversation explores how Brisa Group tests and adopts new technologies, how AI and automation can support both operations and people, and why decision-makers must balance speed with mindfulness to stay future-proof in a rapidly changing technology landscape.

What this episode is about
This episode focuses on scaling innovation in a safety-critical environment such as motorway infrastructure, and what decision-makers can learn from that approach when adopting new technology.

Key insights and perspectives
• Innovation only scales if culture and mindset are in place across the organisation
• “Shiny tools” create complexity if they are not linked to a clear problem or goal
• Testing, pilots and proof of concept are essential before scaling
• AI should support people and decision-making, not replace human judgement
• Speed matters: decisions must be reversible, but not endlessly delayed by governance

What the listener will learn
Listeners gain a practical framework for adopting technology consciously: start with the problem, involve the organisation early, test safely, and move fast enough to avoid falling behind.
Guest
Name: Claudia Machado
Role: Head of Strategic Innovation
Organisation: Brisa Group