Regret #9: When a Stranger Told Me the Truth I Didn’t Want to Hear | 10 Growth Regrets

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💥 What this regret teaches:
Takeaway: Marketing-driven growth stops. Community-driven growth compounds.
What it cost: We looked successful, but we weren’t building loyalty — and growth wasn’t compounding.

✅ Look for this in your business:
Growth comes mostly from acquisition, not referrals.
Customers get outcomes but don’t feel connected.
You don’t have a clear feedback loop for experience quality.

🧠 Reflection question:
What would have to change for customers to proudly refer you without being asked?

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