How to view ticket events in Agent Workspace

Описание: Navigate through ticket events effectively in the Zendesk Agent Workspace. This tutorial highlights viewing, interpreting, and toggling ticket events and conversations.

00:04 Intro
00:36 Open ticket events

Where can I ask questions?
Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
https://www.zendesk.com/community