The Next Generation of Self Storage Software - Gabfocus Episode 63

Описание: Why and when should you upgrade your PMS and other software? Do you need all the tech bells and whistles at your facility? Or are you content with the software basics? We're inviting a panel of self storage software experts to discuss how to figure out the best match for your facility and what's on the horizon for storage software.

The world of self storage software has rapidly changed over the last several years, and vendors are now offering more and more operations to streamline and simplify the day-to-day operations of self storage owners and managers. When shopping for a new software partner or when looking to upgrade your current software stack, first identify your daily pain points and the pain points of your customers, then select a software partner who can help you solve those problems. There are constantly new software offerings in our industry, so make sure you choose partners who will allow you to integrate with other services and vendors as your business scales and grows.

Featured Speakers:
Jason Palmer -   / jasonlpalmer  
Alyssa Winkelman -   / alyssawinkelman  
Jack Colemanzo -   / jack82coleman  
Steve Smith -   / steve-smith-5939131b  

Moderators: Tommy Nguyen & Melissa Huff

4:40 - our experts discussed software trends they've seen emerge in the industry over the last couple years, including automation and a focus on tenant lifecycle.
9:20 - the guests discussed what factors about your own business you should consider when shopping around for a software partner.
13:50 - each expert covered how you should prioritize the software features that matter most to your business.
16:40 - our guests highlighted the questions you should ask each vendor when trying to select software for your facility.
21:00 - our experts shared how some vendors offer a centralized selection of services to go along with their software.
25:50 - the guests answered questions about vendors that require you to use an in-house credit card service and the reasons behind it.
30:00 - our guests covered what every operator's typical software stack is comprised of, and then some that are in the stacks of more niche operators.
36:00 - the experts touched on the features and offerings that good storage software will provide.
43:40 - our guests discussed the software features and needs that they have operators asking them about the most.
46:12 - the guests highlighted kiosks and whether they felt they were still worth the cost or not.
50:37 - our guests talked about integrations with accounting software and why they can sometimes be difficult to arrange.
57:00 - our experts discussed features of storage software that can help with the daily on-site tasks that managers often handle on the property.
1:00:10 - our guests talked about how they get feedback on the various features their softwares offer from customers.
1:10:30 - the guests talked about revenue management partners that can integrate with various software.
1:12:40 - the experts gave advice to someone looking to get started in the industry.
1:15:50 - the experts answered the question of the week!

What are Gabfocus Sessions?
Gabfocus Sessions are virtual workshops for self storage owners, managers, and operators. Brought to you by the team behind Gabfest: StoragePug and Lighthouse Storage Solutions.

Each session features hand-picked industry pros who will dive deep into relevant topics surrounding our industry, share best practices, and explore trends in the market. It's our hope that these sessions help you navigate your self storage business better during these uncertain times.

Want to learn more about self storage? Join us on select Thursdays for Gabfocus.

StoragePug helps self storage owners attract new tenants and rent more units with made-for-self-storage websites. We also love creating content (like this) to help you grow your storage business and become a self storage expert!

Check out some of our favorite resources:

Self Storage Marketing Playbook - https://hubs.la/Q02YKbLd0
The Self Storage Dictionary - https://hubs.la/Q02YK8N-0
Self Storage SEO Guide - https://hubs.la/Q02YKb580
Beginners Guide to Self Storage Investing - https://hubs.la/Q02YJ5ft0
Google Business Playbook for Self Storage - https://hubs.la/Q02YKc4W0

Resource Library: https://www.storagepug.com/resources
Self Storage Blog: https://www.storagepug.com/blog