How Port Moody Turns Employee Feedback Into Real Culture Change - with Marta Taylor

Описание: Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap is joined by Marta Taylor, Manager of Strategic Initiatives at the City of Port Moody, to explore successful employee feedback programs in municipal organizations and how to turn survey results into actionable improvements.

What You’ll Learn:

How to structure employee focus groups for maximum impact
The "Champion Strategy" for gaining leadership buy-in
How to use benchmarking data to prioritize actions and contextualize survey results
Why simple communication initiatives can dramatically improve employee engagement
The "Two-to-Three Action Rule" for helping department managers implement targeted improvements
How to balance comprehensive organizational development plans with department-specific initiatives

Marta Taylor is the Manager of Strategic Initiatives at the City of Port Moody, where she leads corporate planning, diversity, and equity initiatives, indigenous relations, and accessibility programs. With vast experience in employee engagement and organizational development, she has successfully transformed employee feedback into meaningful operational changes. Her innovative approach to employee surveys and focus groups has helped create a more responsive and inclusive workplace culture within the municipality.

If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here: https://www.fame.so/follow-rate-review

Highlights and YouTube Chapters:

[00:00] Introduction
[01:46] Marta’s Role and Journey
[03:31] Why Employee Voice Matters
[06:24] Survey Planning Essentials
[07:45] COVID and the Cost of Delay
[09:34] Alternative Feedback Channels
[12:05] Securing Leadership Support
[14:32] Customizing Survey Questions
[17:32] Using Benchmark Strategically
[22:40] Closing the Feedback Loop
[24:34] Focus Group Designs That Works
[32:33] A Simple Email, A Big Impact
[35:18] Practical Tips for Municipal Leaders

Episode Resources:

Marta Taylor on LinkedIn:   / taylormarta  
City of Port Moody Website: https://www.portmoody.ca/en/city-hall...
Sean Fitzpatrick on LinkedIn: https://www.linkedin.com/in/sean-j-fi...
TalentMap Website: https://talentmap.com/

🎧 Tune in to hear how Port Moody is keeping it real.
Apple: https://apple.co/43MEp4d
Spotify: https://spoti.fi/3FAn2LI

#VoiceActivatedPodcast #EmployeeFeedbackStrategies #MunicipalCultureChange