Andy Watson, Claimit discusses the £2.1 billion unclaimed courier refunds owed to retailers
Автор: ChannelX
Загружено: 2025-12-05
Просмотров: 51
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Analysis from the UK’s most successful AI-powered courier claims platform Claimit has found that UK retailers are missing out on up to £2.1 billion a year in unclaimed refunds for lost and damaged parcels - a hidden cost that is quietly eroding profit margins across the sector.
We spoke to Andy Watson, co-founder of Claimit to find out more
00:00 Introducing Andy Watson, co-founder of Claimit
01:36 Latest UK parcel data from Ofcom - 4.3 billion parcels/year
02:37 The 1% of lost or damaged parcels
03:27 Only 40% of retailers are claiming what's owed from couriers
06:32 How Claimit helps retailers with claims
11:45 Why hasn't there been similar solutions before?
13:44 How Claimit use AI
15:05 How far back can I claim courier refunds and why should I sign up in Q4?
Links:
Andy Watson (LinkedIn) - / andy-watso
Claimit.ai - https://claimit.ai/
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