IBA's 21st ANNUAL BANKING TECHNOLOGY CONFERENCE, EXPO & CITATIONS-2024-25 - PANEL DISCUSSION 1
Автор: Indian Banks' Association
Загружено: 2026-01-19
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PANEL DISCUSSION # 1: From Efficiency to Intelligence: Reinventing Banking Operations with Agentic AI
For decades, banks have focused on automation as a lever for efficiency—streamlining repetitive tasks and reducing cost. However, the next frontier lies in intelligence, not efficiency. Agentic AI—AI systems capable of autonomous decision-making and adaptive learning—promises to reinvent banking operations fundamentally. This discussion will delve into how Agentic AI can transform operations from rule-based automation to self-optimising, insight-driven ecosystems. By enabling dynamic workflows, real-time risk detection, and intelligent process orchestration, agentic AI can drive exponential productivity while freeing human talent for higher-value roles. Yet, realising this vision requires rethinking governance, data quality, and operating models to ensure that intelligence remains aligned with institutional values. The panel will uncover how leading banks are moving from digital efficiency to operational intelligence—creating organisations that learn, adapt, and evolve continuously.
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