Why Building Rapport Closes More Deals
Автор: ServiceTitan
Загружено: 2025-09-09
Просмотров: 186
Описание:
The best sales conversations don’t start with features and benefits. They start with trust. In this clip, we explore a customer-first approach to selling—one that’s built on rapport, discovery, and simple, relatable examples that customers actually understand.
Instead of leading with technical jargon, the process begins with asking the right questions: What problem are we solving today? From there, analogies, like comparing variable speed systems to a ceiling fan, help homeowners visualize what’s happening in their home. This approach makes complex systems easy to understand and keeps the focus on solving problems, not pushing products.
#HVACBusiness #SalesPro #servicetitan #BusinessGrowth #SalesTraining #CustomerExperience #HomeServices
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