Answering YOUR Questions | UserGuiding Year End Q&A

Описание: User onboarding, pricing, features, FAQs — this UserGuiding webinar answers the most searched questions about UserGuiding, SaaS onboarding, and product UX in one session.

In this on-demand webinar, UserGuiding Customer Success Manager Kemal walks through real questions from SaaS teams, product managers, and founders about UserGuiding pricing, plans, features, and best practices for user onboarding.

✍️ In this UserGuiding webinar, you’ll learn:

How UserGuiding works for SaaS user onboarding
A detailed explanation of UserGuiding pricing, plans, and tiers
Frequently asked questions about UserGuiding features and limitations
Hidden tips and advanced use cases for product UX and in-app guidance
How SaaS teams use UserGuiding to improve activation, adoption, and retention

🧩 This session is ideal if you’re:

Comparing user onboarding tools for SaaS
Evaluating UserGuiding vs other onboarding software
Looking to improve product-led growth and user activation
Working in product management, UX, growth, or customer success

🧑‍💼Who should watch:

SaaS founders and startup teams
Product managers and UX designers
Customer success and onboarding teams
Anyone researching UserGuiding or user onboarding software

Whether you already use UserGuiding or are deciding if it’s the right onboarding tool for your product, this webinar provides clear, practical answers straight from the team.

💬 Leave a comment with your questions about UserGuiding or SaaS onboarding — they help shape future webinars.

📌 Chapters

00:00 Intro
03:00 What is UserGuiding used for?
06:25 How do you set up UG?/How much engineering is required?
08:20 Is UserGuiding heavy on servers? Will it slow down my website?
12:07 Can I use UserGuiding for more than one product or website?
13:14 Can I target specific users with my UserGuiding content?
17:10 What kind of customization options are available?
19:19 How do I measure the success of my onboarding materials?
26:20 Can you connect UserGuiding with other tools?
34:50 What is the difference between the Resource Center and the Knowledge Base?
42:26 What is an MAU & how does it work? Identified vs unidentified users?
45:33 Does my MAU reset each month?
47:23 If the user uses a VPN can UG tell it apart?
48:17 How does the subscription work? Do I have to commit annually?
52:54 Do users prefer videos or ste-by-step instructions?

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