Are AI Agents the Secret Ingredient for Your Business and Customers?

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Hear more insights from Daryl Plummer on Gartner ThinkCast:
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In this episode of Top of Mind, Distinguished VP Analyst and Gartner Fellow Daryl Plummer dives into the emerging world of AI agents.

Hear how these powerful AI tools have the potential to perform complex tasks, how “guardian agents” can oversee other AI agents to ensure reliability, and why tech providers need to push beyond basic functionalities and think more ambitiously to see groundbreaking results.

00:00 Intro
01:43 What are AI agents?
04:07 How AI agents differ from business process management
05:22 Guardian agents and implementation
09:46 Developers must be ambitious

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