Agentic AI, Multi-Cloud Strategies and the Path to Process Simplification
Автор: Finextra Research
Загружено: 2026-01-08
Просмотров: 176
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In this Predict 2026 interview, Andrew Bateman, Executive Vice President, Lending at Finastra, addressed the change in perception of AI and set out his beliefs for the most important evolutions in the new year. Explaining how AI has definitely been on a rollercoaster journey, Bateman emphasises that it's still accelerating, especially within the Agentic application. Here, Bateman uses the example of SMB servicing to describe the benefits of Agentic AI - along with the need for SMB offers to be simplified, he says that customers are asking for more streamlined processes and this is where agents can provide a natural transition. Beyond AI's application in better serving SMB's, Bateman asserts the importance of a multi-cloud strategy in the new year, citing an overreliance on singular cloud solutions leading to whole-internet blackouts in recent days.
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