When Patients Change Everything | Part 2

Описание: “There’s a beauty in understanding that the interactions we have with people really affect us and have this extraordinary ripple effect.” – Dr. Maggie Augustyn

In Part Two of this series, the conversation shifts from difficult patient interactions to the positive moments that quietly shape how dentists see themselves and their work.

Regan Robertson, Dr. Chad Johnson, and Dr. Maggie Augustyn reflect on patients who extended trust before it felt earned, moments of grace under pressure, and early career experiences that still influence how they show up decades later.

Through stories from dental school, unexpected complications, and deeply human exchanges, this episode explores how perspective, compassion, and trust can recalibrate a dentist’s approach to leadership and care.

What This Episode Reveals
How trust from patients can shape confidence early in a career
Why perspective matters most when things do not go as planned
The long term impact of grace in high stress moments
How formative experiences influence decision making years later

What You’ll Learn
Why patients affect dentists more than they realize
How early experiences shape emotional regulation under pressure
The role perspective plays in handling complications
Why compassion and accountability can coexist
How remembering what truly matters changes how you lead

https://productivedentist.com/podcast...

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