How Kone Delivers the Right Content at the Right Time for Technicians
Автор: Fluid Topics
Загружено: 2026-02-02
Просмотров: 43
Описание:
At KONE, innovation isn’t just about elevators and escalators—it extends to how information flows. In this session, Hanna Heinonen, Digital Content Lead, and Kristian Forsman, Product Owner, TechDoc and Translation Management, share KONE’s always-in-motion journey toward intelligent content experiences.
You’ll learn how KONE is rethinking authoring and publishing to deliver always safer, faster, and more responsible services that meet the demands of urbanization, sustainability, and rapidly evolving technology. You’ll get insights of how KONE’s investment into structured content, enriched metadata, and dynamic delivery have enabled innovative applications such as real-time machine translation and a GenAI chatbot to better serve technicians. The session will also highlight the tool stack supporting this transformation, including Adobe Experience Manager Guides and Fluid Topics, and share best practices and recommendations gathered along the way.
Повторяем попытку...
Доступные форматы для скачивания:
Скачать видео
-
Информация по загрузке:
