Laptop Request Catalog Item Using ServiceNow | Project Demo

Описание: Laptop Request Catalog Item Using ServiceNow | Project Demo

In this video, I explain and demonstrate a ServiceNow project where I created a Laptop Request Catalog Item.
This catalog item helps employees easily request laptops with dynamic fields, a reset button, and UI policies to ensure correct data entry.

✨ What’s covered in this video:

Problem statement and solution

Creating the catalog item

Adding variables and UI policies

Reset button functionality

Exporting and importing update sets

Testing the catalog item

This project shows how ServiceNow’s Service Catalog can replace manual, error-prone processes with a simple, automated, and user-friendly solution.

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