Salesforce Community Cloud| Implementing case comments in case of object without a public checkbox

Описание: Problem Description: Salesforce Customers/Users face problems and Salesforce Community Cloud when using case objects with a partner community login license and Salesforce platform license, as there is no access to case objects in the partner community login license and Salesforce platform license.

Challenges to User/Developer: A workaround for this is to create a permission set that grants access to case objects.

Solution :

Approach: Create a permission set with the Company community for the force.com license and grant read/write access to the case object.

Technical Solution :

To create the permission set:

· Setup-permission sets-new.

Fill in the label, and description, and use the “Company community for force.com” license.


· Click on the Created permission set - Object settings - Cases - Grant the required permissions and click save.

· To assign this permission set to a user, Go to the user detail page - click on “edit assignments” under the permission set assignments section.


· Select the Created permission set and save.


Advantage: Access to case object with Salesforce platform license.

Issues: None.

Conclusion: This workaround gives access to case object with partner community login and Salesforce platform licenses

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