Fierce Customer Service Conversation Revealing How To Remove Bad Reviews From Airbnb

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In this video, we're going to show you how to remove a bad Airbnb review and keep your super host status intact.

First, it's important to understand why you should remove a bad review. Bad reviews can deter potential guests from booking with you and harm your hosting reputation, even if the review is not accurate.

The process of removing a bad review can be challenging, but with a few steps, you can get it done. This video will help guide you.

Step one: Respond to the bad review
The first step in removing a bad review is to respond to it in a professional manner.

Your response should acknowledge the issue raised in the review, apologize, and offer a solution. Airbnb's customer service team will see your response and appreciate your effort to resolve the situation.

Step two: Contact Airbnb customer service
Once you've responded to the review, it's time to reach out to Airbnb customer service.

You can do this through their app, website, or email. Be sure to provide all the relevant details about the review, including the date it was posted, and why you believe it should be removed.

Step three: Follow up with Airbnb customer service
Once you've contacted Airbnb customer service, it's important to follow up with them to ensure they received your request and that it is being processed.

Be patient, as the process of removing a review can take some time. If you don't hear back from Airbnb customer service within a reasonable timeframe, reach out to them again to inquire about the status of your request.

Step four: Take the review down yourself
If Airbnb customer service is unable to remove the review, there are a few other options available to you.

For example, you can reach out to the reviewer directly and ask them to modify or remove the review. If that doesn't work, you can also try taking the review down yourself by disputing it through Airbnb's review dispute process.

In conclusion, removing a bad Airbnb review can be difficult, but with the right steps and persistence, you can get it done.

By responding professionally to the review, contacting Airbnb customer service, following up with them, and taking the review down yourself if necessary, you can protect your reputation and keep your super host status.