Ep. 91: Future Firm, Fossil Firm: Which One Will You Be? with Andy Seavers

Описание: On this episode of Power Up Your Practice, Ruby Powers sits down with Andy Seavers, CEO and Co-Founder of Case Status and author of the provocative new book, Future Firm, Fossil Firm.
Andy draws a line in the sand, challenging lawyers to confront the industry's outdated business models and "Comcast-level" client service. This conversation is essential for any firm owner ready to transition from a Fossil Firm (defined by industry limitations) to a Future Firm (defined by client experience and innovation).
We dive deep into the strategic connection between Client Care and ROI, exploring the four core forces that are holding the legal industry back from achieving its true potential. Together, Ruby and Andy discuss:
✅ The CX Imperative: Why the client experience is no longer a soft skill, but the single greatest driver of your firm's profitability and reputation.
✅ The Future Firm Blueprint: How technology and AI must be leveraged not just for internal efficiency, but for external, client-facing engagement.
✅ Overcoming the Four Forces: A breakdown of the structural limitations preventing firms from embracing modern client-centric models.
✅ Accountability and Growth: How client engagement platforms like Case Status transform transparency, reduce friction, and increase case resolution speed.

If you’re ready to stop thinking like a traditional law practice and start building a modern, client-driven business that is designed for growth and resilience, this episode is your wake-up call.

📌 Connect with Andy Sievers:
🔹 LinkedIn: Andy Sievers
🔹 Website: casestatus.com

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