Current Business Process Outsourcing (BPO) challenges: Can we still satisfy our clients?
Автор: Innovature BPO
Загружено: 2022-07-30
Просмотров: 449
Описание:
There are many BPO challenges that companies have to overcome. Demanding customers and tight budgets are examples of these challenging.
And this video will give you more insights into some other common issues that may arise when businesses use BPO.
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#bpo #businessprocessoutsourcing #bpochallenges
Table of content:
0:00 - Opening
0:34 - Challenge #1 - Political Instability
1:17 - Challenge #2 - Exceeding Clients’ Expectations
2:35 - Challenge #3 - Tied budget, clients wanting to cut costs
3:17 - Challenge #4 - Health and Working Environment
3:54 - Challenge #5 - Customer Attrition
4:21 - Challenge #6 - Talent Scarcity
5:49 - Challenge #7 - Employee Attrition
7:27 - Challenge #8 - Communication Channels
8:04 - Challenge #9 - Digital Disruptions
8:50 - Challenge #10 - Brand Equity
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