How Can AI Enhance Customer-Centricity?

Описание: In an interview with Thomas Erl, AI and design thinking expert Art Ligthart explains how the use of AI can improve customer-centricity.

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▶️ Subscribe Today:    / @terl  

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CONNECT WITH ART LIGTHART
Art is the Chief Digital Transformation at Y.digital, an experienced and specialized AI company with offices in Zeist, The Netherlands, and Da Nang, Vietnam. Y.digital's Digital Transformation Practice helps organizations to explore the potential of AI, using a design thinking approach to generate ideas and develop prototypes.

Follow Art on LinkedIn:   / artligthart  
Personal Website: https://artligthart.nl/
Company Website: https://y.digital

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CONNECT WITH THOMAS ERL
Thomas Erl is a best-selling author and oversees the Pearson Digital Enterprise Series from Thomas Erl. He is the Founder and Senior Advisor for Transformative Digital Solutions Inc. and the CEO and Director of Learning and Development for Arcitura Education Inc.

Follow Thomas on LinkedIn:   / thomaserl  

Books by Thomas: https://www.informit.com/authors/bio/...

Thomas Erl’s Digital Enterprise Newsletter:   / 6909573501767028736  

Consulting: https://transformative.digital

Courses: https://www.arcitura.com

Contact Thomas: [email protected]

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#ai #designthinking #digitaltransformation #customercentricity #digitaltechnology