Call for Concern: Introduction for Patients
Автор: Homerton Digital Learning
Загружено: 2024-07-18
Просмотров: 240
Описание:
C4C allows patients or relatives to directly contact Critical Care Outreach Team (CCOT) about clinical deterioration concerns, ensuring prompt assessment and collaboration with the healthcare team. The service will launch on 29th July 2024.
Call the C4C mobile number at 07557 157 464.
Website: https://www.homerton.nhs.uk/call-4-concern
#C4C #PatientCare #CriticalCareOutreachTeam #Homerton #ClinicalDeterioration #PatientSafety
00:00 - Introduction
00:10 - What is Call For Concern (C4C)?
00:58 - Wouldn’t the team looking after the patient already know what is happening?
02:00 - Can patients call CCOT at any time of the day?
03:04 - Are Homerton the only hospital running C4C?
03:47 - Aren’t you going to be inundated with calls?
04:16 - Is C4C a complaints line?
04:47 - How can patients and relatives find out more information about it?
05:05 - What about those that don’t speak English or can’t speak?
05:39 - What are your thoughts about C4C as the CCOT team running the service?
06:10 - Conclusion
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