5 steps strengthen trust between shared services business units

Описание: Trust is a binary sentiment. You either have trust in your relationship or you don't. Rarely are there shades of grey. And more importantly, once trust is broken, it's painfully hard to launch yourself back into a trusted position.

sharedserviceslink.com has joined forces with Deloitte and SAP to examine trust between shared services organizations and their internal business units, and how this relationship is managed, communicated, tracked and governed.

Based on a unique study the tripartite ran in Spring 2013, this webinar reveals to you:

How shared services prioritize trust and if a business case is involved in the risk-investment
What does the framework need to look like to ensure trust is optimum?
Who looks after 'risk' in the shared services and why?
What technologies and tools can be used to further the trust dynamic?

In particular this session we looked at the importance and power of trust, and the 5 steps you as a shared services leader can take to strengthen the trust relationship between your SSO and your internal business units.