Setting Up Agent User Profiles

Описание: In this video, we will show you how to set up a user profile for an agent in Readymode, including profile creation and assigning the correct permissions so they can make calls without any issues.

This step-by-step tutorial is perfect for admins and team leads looking to onboard agents quickly and correctly.

📌 What you’ll learn:
✅ How to create a new user profile
✅ The basic permissions required for calling

📘 Helpful links:
🔗 Detailed article on profile creation: https://help.readymode.com/en/support...
🔗 Extensive guide to managing user permissions: https://help.readymode.com/support/so...

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