Create the Booking Management Topic | Agentforce for Service Superbadge Unit | Challenge 2

Описание: Superbadge:- Agentforce for Service Superbadge Unit
Customize an Agentforce Service Agent to handle customer inquiries and bookings.

Unit 1 :- Set Up the Agent and Einstein Data Library
Configure the Coral Cloud Experience Agent and create Einstein Data Libraries as data sources for the agent.
Unit 2 :- Create the Booking Management Topic
Configure a custom topic to manage bookings by launching the flows: Get Booking, Adjust Booking, and Cancel Booking.
#salesforce #superbadge #challenge #agentforce
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