Building Brand Loyalty through Emotion-based CX
Автор: Acoustic
Загружено: 2022-02-09
Просмотров: 192
Описание:
Human emotion drives behaviors, including brand engagements. If you provide a transactional customer experience, you’ll soon find that you’re losing customers to the competition. But if you bring humanity and emotion into CX, you’ll retain more customers and attract new ones.
Join us for our upcoming webinar with Forrester VP, Principal Analyst Mary Pilecki. We’ll discuss:
✔️How to merge offline and digital customer experiences to create brand advocates
✔️The importance of values-based buying decisions
✔️How to create a measurable loyalty program that boosts brand reputation
Register here: https://acoustic.fyi/3L9OQon
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