How to Handle Asset Removal in NetSuite Field Service Management
Автор: NetSuite Implementation Expert
Загружено: 2025-10-02
Просмотров: 21
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Are you wondering how to perform asset removal using NetSuite Field Service Management (FSM) when working with second-hand equipment or vendor-supplied assets? In this video, we walk through a special NetSuite FSM use case where a client buys and sells equipment, requiring asset removal from a customer location and storage in inventory until it’s sold again. Note that customizations are available to cater specific customer requirements.
You’ll learn step by step how this process works in NetSuite:
✅ Creating a Purchase Order for second-hand equipment (e.g., MRI machines)
✅ Setting up serialized inventory records and linking them to the purchase order
✅ Creating and assigning Field Service tasks for asset removal (even though case/service orders don’t directly support vendors)
✅ Using the Field Service Scheduler to assign technicians, set priorities, and filter by skills
✅ Tracking task completion through the mobile app for technicians
✅ Receiving the item into inventory, reviewing the GL impact, and processing vendor bills
This workflow showcases how companies can customize NetSuite FSM beyond standard installations, maintenance, and break-fix use cases—especially for industries dealing with equipment resale and asset recovery.
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