Freight Forwarding and Customer Service
Автор: Mario Bruendel (XPORT Success Partners)
Загружено: 2026-01-04
Просмотров: 133
Описание:
As freight forwarders, we place a high value on our customers' experience.
Customer service reps focus on one task at a time. It's very apparent that when one person handles A-Z, customer service can go downhill very quickly.
At Xport Forwarding, there is a different person responsible for each process in the customer service experience - booking, payments, handling complaints, etc.
Check out this video to learn why we handle customer service differently, and how customer service can directly impact your sales.
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CONNECT WITH ME:
Website: https://www.xportforwarding.com/
Instagram: / mariobruendel
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