How Can Leaders Effectively Bridge the Gap Between Technology and Human-Centered Design?

Описание: In this episode of "Your Leadership Legacy," host Tina Paulus Krauss welcomes co-host, Melissa Marks, and guest expert William Reid. Together, they explore how leadership can bridge the gap between technical innovation and human-centered design. The discussion highlights the importance of emotional intelligence, integrating AI with empathy, and empowering people at all levels. William shares insights on aligning technology with real human needs, while Tina and Melissa emphasize adaptive leadership and collaboration. The episode offers practical advice for leaders seeking to create organizations that are agile, effective, and truly focused on both people and progress.

Time Stamps:

Podcast Introduction (00:00:02) 

Melissa’s Background & Partnership (00:00:27) 

William’s Bio & Approach (00:01:38) Tina reads William’s bio, highlighting his focus on connecting technical solutions with human needs.

William’s Career Journey (00:02:35) .

Bridging Technical and Human Worlds (00:04:01) 

Challenges in Tech Adoption (00:04:19) 

Blending Technical and Adaptive Leadership (00:05:28) 

Complexity in User Experience (00:06:15) 

Leadership’s Role in Bridging Gaps (00:09:04) 

Leadership Perspective on Mission & Profit (00:10:03) 

Emotional Intelligence in Leadership (00:13:20) 

AI Integration and the Human Element (00:13:56) 

The Curse of Knowledge & Customer Experience (00:15:38) 

Cost-Cutting vs. Customer Value (00:18:45) 

Leadership Gaps and Organizational Change (00:19:38) 

Solving New Problems with New Solutions (00:21:10) 

Advice for Executive Leaders (00:22:52) 

Process Maturity and Problem Solving (00:23:47) .

AI, Process, and Continuous Feedback (00:26:41) 

Future of Leadership & Empowerment (00:28:16) 

Organizational Bottlenecks & Ego (00:29:48) 

Human Touch in a Tech-Driven World (00:31:43) 

Closing Thoughts & Where to Find William (00:33:31) 

Final Reflections on Leadership (00:34:17)

About the Guest
William Reed is an optimist about our ability to put the right approach and solutions in front of the right problems.

Every complaint, setback, problem, or challenge is a signal to us of the need for change to the status quo.

I explore ways to help others to think differently about how they approach what they do. I work with organizations to get the right solutions into the hands of those who need them, navigating the arduous design/build process through market noise into successful usage of the solution.

Website
https://www.williamreed.info/

Social Media
  / cciewill  

Additional Link
   / @thesmartitpodcast  

Main Topics or Questions:
The imperative to inspire the next generation of leaders. -What does the future of leadership look like -Approaches to sharing the decision-making responsibilities -Reshaping the meaning of work

About the Host

Hosted by Tina Paulus-Krause, leadership coach, speaker, author, and creator of the RESET framework, this podcast is a space for leaders, professionals, and purpose-driven humans who know there is more available to them. Tina blends emotional intelligence, embodiment, lived experience, and practical self leadership tools to support meaningful transformation from the inside out.

This podcast explores self-leadership, emotional intelligence, healing, difficult conversations, change, boundaries, generational healing and legacy so you can lead yourself with clarity, regulate your energy, strengthen relationships, and create results that are sustainable, aligned, and deeply human.

If you are navigating burnout, transition, growth, or a desire to lead differently, you are in the right place.

Work With Us:

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Visit the website to explore leadership coaching, immersive RESET experiences, trainings, and resources designed to help you pause, reflect, recalibrate, and move forward with intention and confidence.

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