FR029 -EVENT MANAGEMENT POST-COVID ERA: TRANSFORMING THE NEW NORM VIA INFORMATION SYSTEM DEVELOPMENT

Описание: Mohamad Rahimi Mohamad Rosman*, Faizal Haini Fadzil, Mohd Zafian Mohd Zawawi, Mohamad Sayuti Md Saleh, Nurulannisa Abdullah, and Izzatil Husna Arshad


Faculty of Information Management
Universiti Teknologi MARA (UiTM), Kelantan Branch, Machang Campus, 18500 Machang, Kelantan, Malaysia

Faculty of Business and Management
Universiti Teknologi MARA (UiTM), Kelantan Branch, Machang Campus, 18500 Machang, Kelantan, Malaysia


*Corresponding author: [email protected]


Abstract
Handling events require a tedious task, often involves much argument and repetitive action that if left unmanaged can lead to altercation, stress, and depression. Since the start of Novel Coronavirus 2019, many industries have been transformed from the face-to-face operation into virtual business platform. However, sudden transformation raises the issues of its impact on the business operation especially in managing event related to conference and exhibition. Therefore, the purpose of this study is twofold; first, to propose automation workflow for event management in the context of innovation exhibition and second, to briefly explain the design and development of a new secretariat management system. Rapid Application Development methodology was adopted. Findings show that the development of the information system (1) reduce repetitive task, (2) speed up business operation, and (3) improve the overall workflow of the event.

Keywords: Information Management, events management, efficiency, information system management.