From the Ground Up: A Journey Through the BPO Sector 🌍 | Ep.10

Описание: In this episode of Job-Tech Voices, I sit down with Dickens, a leader in Kenya’s Business Process Outsourcing (BPO) sector. With years of experience working with young people, clients, and managing global outsourcing projects, Dickens offers a grounded perspective on the future of digital work.

📌 In this episode, we discuss:
✅ What the BPO sector is and why it matters for Africa’s future of work
✅ How AI is reshaping jobs and the youth’s interaction with digital work
✅ The realities of running 24-hour outsourcing service centers
✅ Opportunities for young people to build meaningful careers in outsourcing
✅ The role of BPOs in creating employment at scale

Whether you’re a freelancer curious about outsourcing, a youth looking for career opportunities, or a policymaker trying to understand the space — this episode offers both insights and inspiration.

🎧 Don’t miss this important conversation about how Africa can position itself in the global BPO industry.

👉 Subscribe for more episodes on jobtech, freelancing, and the future of work in Africa:
Host: Samson Muriungi
GFX, Director and Editor: Mj Creations

Music track: Little Step by Aylex
Source: https://freetouse.com/music
Free Vlog Music Without Copyright

#JobTechVoices #FutureOfWork #BPO #Outsourcing #Kenya #DigitalWork #GigEconomy #AI #AfricaFutureOfWork