Normalising African Minerals EP.137 - 15/1

Описание: Three trolley lineup: https://drive.google.com/file/d/1wmdF...

For more information, queries, feedback, late claims or for to send us your cute pet pics email us at [email protected]

How it Works

Hello everyone and Welcome to our Toprock YouTube Sales. We have Premieres every Tuesday and Thursday at 8pm SAST and Saturday’s at 10:30am SAST. To keep up to date please SUBSCRIBE and put your notifications on! Otherwise feel free to email us and we will send you links to each show.

Francis - your host for the Sale - will generally try to remind you of the nitty gritty claiming and accounts rules in the beginning of the Premiere but I (Cara) am going to run through some of the YouTube Sale processes for you here. If you have any questions please email us at [email protected]

WATCHING OUR SALES- YouTube will ask you to have a YouTube channel before you can join the live chat. I’ll post a Google Support Article here for those that need help creating a channel — https://www.google.com...​

CLAIMING - To Claim, post the Box Number Francis shows in the Live Chat. This number will only be shown after Francis has briefly gone over the Box. Please claim in the Live Chat during the Premiere as we might miss your claims otherwise. Claiming is on a first come first serve basis, and though your name may appear first on your screen, it unfortunately might not be the case. Please wait for the Toprock Gemstones and Minerals account to confirm your claim. All claims will be posted into the YouTube comment section after the premiere. For late claims you are welcome to email us at [email protected], message us on any social media platform, or comment in the YouTube comment section. All late claims will be timestamped according to time claimed. Late claims are only open for 12 Hours after the premiere. After 12 Hours, Live Show Products are processed and should be up on the website within 2 - 3 business days.

SERVER WARS Unfortunately not everyone is in the same place or has the same connection, devices etc as everyone else. We therefore try to change servers every Premiere in order to try and even out the playing field. We know it can be frustrating when you are left behind due to lags or servers. Francis and I will always try to have each and every YouTube Sale Clients back. Please feel free to pop us an email with feedback, stock you would have liked to have claimed but couldn’t and we will see what we can do for you. We are always open to suggestions and are continuously growing our Live Sale platform. If you have any advice, feedback or questions please email us at [email protected]

MINIMUM ORDER QUANTITY Our MOQ is 10kgs. You are more than welcome to stockpile with us until the ideal shipping weight is met. Please note our 180 day Stockpile Policy. Email [email protected] for more information on shipping and sotxkcpilling.

PRICING Our shop sells in South African Rands. Our YouTube Sale tag Prices are in USD. On our website, toprocks.com, we have a Live currency converter but for obvious reasons that is not possible on our YouTube Sale tags. We therefore convert from South African Rands to US Dollars using the exchange rate of that date’s Premiere, and round up.

ACCOUNTS To open an account with us please email us your email address, shipping details, contact number and name to [email protected]. If you already have an account with us but have not bought from the YouTube Sale, please pop me an email with your email address.

INVOICING Orders usually go out within 24 hours - the next day - of the YouTube Sale, except for Saturday shows, where orders are sent the following Monday SAST. Orders will be sent from [email protected]. Please select the “Complete Purchase” button and select Shipping and Payment options. For more information on payment options feel free to pop me an email. Any order not Completed within Seven Days will be cancelled.

No weird twists at the end I'm afraid unless you count paying your bills on time :)

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