Episode #82 Reinventing Tradition: How Alex Chow Transformed Huiji Singapore into a Modern TCM

Описание: Can a traditional family-run TCM brand thrive in a fast-changing digital economy? 🌱⚙️

In Episode #82 of The GrowCast SG, host Lisa Marie engages in a strategic and forward-looking conversation with Alex Chow, CEO of Huiji Singapore, one of the nation’s most established Traditional Chinese Medicine brands.

As a second-generation leader, Alex spearheaded Huiji’s remarkable digital transformation during COVID-19, growing the company’s online revenue by more than 20x. Today, he champions a future where heritage brands modernize without losing their identity — balancing tradition, innovation, operational efficiency, and strategic foresight.

This episode uncovers the real frameworks behind sustainable business transformation and offers a masterclass for leaders navigating disruption, succession, and the evolving expectations of modern consumers.

Key Takeaways:

➡️ Why “better than normal” means never settling and constantly innovating.
➡️ The three traits that define transformational leaders: adaptability, strategic foresight, and people leadership.
➡️ How to measure transformation success through relevance, sustainability, and future readiness.
➡️ Why mindset, complacency, and fear of change are the biggest blockers for traditional businesses.
➡️ How family businesses can preserve tradition while embracing innovation.
➡️ The real reason succession planning fails — and a blueprint for doing it right.
➡️ Why most transformation failures stem from people, not strategy or technology.
➡️ How digital marketing levels the playing field and accelerates business expansion.
➡️ Why customer experience is now the core driver of value creation and profitability.
➡️ What traditional businesses must do in the next 5–10 years to stay alive in a hyper-competitive market.

If you’re a business owner, leader, or successor looking to future-proof your organization, this episode will give you the clarity, frameworks, and strategic mindset required to drive meaningful transformation.

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💬 Comment below — what is the biggest transformation challenge your business is facing today?

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