Sander Klous (KPMG) on Trust in a smart society | TNW Conference 2018 |

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Sander Klous (KPMG) on Trust in a smart society at TNW Conference 2018:

We are moving at light speed toward a smart society where almost all of our decisions are supported or taken over by systems and algorithms. In such a society it is more important for us than ever to be able to trust the data analysis taking place under the hood. Note that trust goes far beyond reliable answers. How are we going to ensure that algorithms comply with the norms and values we treasure as a society? We are living at a unique moment in history where we can and must shape trust in our smart society as it will be crucial for its success. Trust is what we instinctively rely on to build confidence in the face of uncertainty. In fact, trust is the most powerful human strategy to deal with complexity. In his talk prof. Klous will address how trust concepts are changing due to digitization and the dominating role of algorithms in a smart society. He will explain what organizations can do to turn this potential threat into a defining opportunity.

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