Client Booking Is Changing in 2026 | What Every Salon Owner Must Know

Описание: In this episode, we break down how client booking expectations are changing in 2026, and what salon owners, hairstylists, and beauty professionals must do to keep clients booking, returning, and referring.

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CHAPTERS:
00:00 Introduction
01:27 Client Booking Expectations in 2026
04:22 Why 24/7 Online Booking System Is Non-Negotiable
05:33 Instant Booking Confirmations Matter
06:54 Automated Texts & Email Reminders
08:15 Sample Booking Scripts That Increase Rebooking
11:43 Personalized Booking Experience
14:30 Removing Booking Friction
18:55 Communicating on Client-Preferred Channels
20:56 Automation That Still Feels Human
21:35 AI Front Desk Tools Compared
28:08 Follow-Ups That Drive Client Loyalty
29:19 Transparent Pricing & Client Trust
32:27 Booking Is Only Part of the Client Journey
34:24 Client Behavior Trends in 2026
35:47 Key Salon Stats You Should Know
37:23 Final Takeaways for Salon Growth

#podcast #salon #hairstylist #businessgrowth #business

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MEET AMBROSIA CAREY
Hey there! I'm Ambrosia Carey, lead marketing consultant and founder of Successful Stylist Academy.

With over twenty years of experience in the beauty industry as a hairstylist and salon owner, I've had the amazing opportunity to consult leading brands, speak on stages Nationally, and teach at hair shows with top brands like Truss Professional, Olivia Garden, and Matrix. My work has been featured in many trade magazines, and I've won awards such as Pravana Vivids International Top 6 and Top 5 Colorist Nationally with Kenra Neon Battle. My latest achievement which I’m most proud of, acquiring a partnership to Rooted, an eco conscious Hair Extension company.

I'm excited to share insightful knowledge from my experiences in the salon industry, entrepreneurship, finance, attitude, marketing, sales, social media, and many other interesting topics on my channel!