Navigating the Complexities of Software Development for Dynamic Paid Family and Medical Leave Laws
Автор: FINEOS
Загружено: 2026-01-06
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PFML is expanding fast, and for software teams, “fast” rarely means “simple.”
In this Insurtech Unplugged clip, Lori Welty, SVP Product Compliance at FINEOS, explains one of the biggest challenges behind the scenes: every state designs paid family and medical leave differently, especially when it comes to benefit payments.
At a glance, benefit calculations can look straightforward - a percentage of wages, a max cap, done. But Lori breaks down what makes it hard in practice: each law comes with detailed nuances that affect how benefits are calculated, when calculations start, and which wage thresholds or state average weekly wage updates apply.
And the landscape keeps evolving.
Some states follow a single-tier model (like New York).
Many use two-tier calculations (Massachusetts and several others).
Then Minnesota shows up with a three-tier approach… and suddenly the industry has to prepare for “what comes next?”
For platforms supporting carriers and employers, that means constantly adapting - not just to new states, but to the unique rules each one brings.
👉 Watch the full episode here: https://okt.to/Cwa8rV
#InsurTechUnplugged #PFML #InsurTech #LeaveManagement #ClaimsTech #Compliance #InsuranceInnovation
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