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Airbnb’s Off-Platform & Fee Transparency Policy: What Hosts Need to Know Now

Airbnb has officially implemented a major policy update—and if you charge pet fees, upsell extras like pool heat or early check-in, or communicate off-platform with guests, this affects your short-term rental business.

In this video, we break down Airbnb’s new Off-Platform and Fee Transparency Policy and explain exactly what has changed, what’s now prohibited, and what steps you need to take to stay compliant.

We cover:

Airbnb’s new rules around direct booking promotions and off-platform payments
Why pet fees, cleaning fees, and other add-ons must be disclosed in Airbnb’s pricing fields
What to avoid in guest messaging (including review requests and Venmo links)
When you can and can’t require guests to use third-party apps
How to use Airbnb’s built-in tools to upsell transparently and stay protected

If you're asking:

Can I still charge a pet fee or pool heat on Airbnb?
What do I need to change now that Airbnb’s policy is live?
Can I ask guests to leave a Google review or rebook with me directly?
What fees do I have to disclose in my listing?
How do I stay compliant while still running a profitable STR business?

This video walks you through every change, what Airbnb hosts must update in their listings and systems, and how to turn this policy into an opportunity—not a penalty.

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