Contact Center Complexity | ISG Thinks with Wayne Butterfield

Описание: It's more complex to be a buyer for #contactcenter technologies than it has ever been, according to ISG's Wayne Butterfield. There's a gap between hype around new tech and the real outcomes you can expect, and ISG is here to help you navigate this.

#aiadoption #contactcentersolutions

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services sourcing that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

💻 Visit our website to learn more: https://isg-one.com/
👋 Or, connect with us on our social media accounts:
➡️➡️ LinkedIn:   / information-services-group  
➡️➡️ X: https://x.com/ISG_News
➡️➡️ Facebook:   / informationservicesgroup