Ep. 59 Building a Family Business Together | Leadership, Trust & Accountability

Описание: 👩‍👦 What does it really take to build a business as a family?

In this episode of The Bunker Talk, Ciara sits down with Dawn Janes Bartley and her son Alex Janes of Maverick Risk Partners to explore the realities of building a business together across generations.

This honest conversation dives into leadership, accountability, mentorship, motivation, and what younger generations truly want from work today. From in-office culture to sales philosophy, resilience, and personal growth, Dawn and Alex share practical lessons from working side by side in the insurance industry.

🎧 Available on Apple Music & Spotify

🔍 In this episode, you’ll learn:
🧠 How leadership shows up at every level—not just the top
👥 Why in-person mentorship still matters in a hybrid world
📈 How accountability drives growth without fear
🤝 What younger professionals are really looking for at work
🏗️ How trust, ownership, and values shape strong teams
🚀 Why insurance offers long-term opportunity and impact
👇 Use the clickable timestamps below to jump to any section:

🌐 Connect with Maverick Risk Partners:
🌍 Website: https://maverickriskpartners.com/
💼 Dawn Janes Bartley – LinkedIn:   / dawnjanesbartley  
💼 Alex Janes – LinkedIn:   / alex-janes-650164221  

⏱️ TIMESTAMPS
00:03 – Welcome to Episode 59 & Introducing Dawn and Alex Janes
00:46 – Alex’s First Year in the Business and Learning the Ropes
01:03 – Dawn’s Path to Becoming a CEO in Insurance
01:45 – Why Insurance Wasn’t the Original Career Plan
02:17 – Starting in Personal Lines Before Moving to Commercial
02:41 – Loving the Problem-Solving Side of Insurance
03:06 – Why Technical Details Still Excite True Professionals
03:23 – Mentorship and Knowledge Transfer Across Generations
03:54 – Why In-Office Conversations Can’t Be Replaced
04:19 – Hybrid Work, Culture, and Learning by Osmosis
05:02 – Sharing Real-Time Experience Instead of Slack Messages
05:52 – Alex on Finding His Place in the Industry
06:11 – Why People and Variety Matter More Than Tasks
06:58 – Adapting on the Spot: A Key Skill in Insurance
07:25 – Why Commercial Insurance Attracts Critical Thinkers
07:55 – Personal Lines vs. Commercial Complexity
08:31 – Serving Business Owners With Anticipation and Precision
09:04 – How Maverick Risk Partners Is Structured
09:43 – Managing a Team of 17 and Knowing Your Limits
10:21 – Delegation, Self-Awareness, and Leadership Growth
11:09 – Redefining Leadership for Younger Professionals
12:04 – Why Environment Shapes Motivation and Drive
12:48 – Learning From Business Owners Across Industries
13:37 – Leading Clients, Building Trust, and Accountability
14:44 – Training, Sales, and the Consultative Approach
15:20 – Why Deep Product Knowledge Matters in Sales
16:09 – Holding Teams Accountable Without Fear
17:02 – Learning Through Mistakes and Taking Ownership
18:20 – Constructive Feedback and Emotional Intelligence
19:16 – Why Words From Leaders Last Longer Than You Think
20:27 – The Challenge of Tone in Remote Communication
21:19 – Accountability, Buy-In, and Understanding the “Why”
22:25 – Alex on Motivation, Ownership, and Career Clarity
23:48 – Seeing the Business From an Owner’s Perspective
25:02 – Aligning Personal Goals With Company Vision
26:07 – Helping Employees Buy Into a Bigger Picture
27:08 – Supporting Individual Goals Within a Team
28:25 – Why Younger Generations Want Impact and Purpose
30:01 – Recruiting the Next Generation Into Insurance
31:29 – Misconceptions About Insurance Careers
33:03 – Why Sales Isn’t the Only Path in the Industry
35:59 – The First Three Years: Surviving and Thriving
37:37 – Best Business and Life Advice: Mindset Matters
39:39 – Learning From Failure Instead of Fearing It
42:17 – Why Transparency Builds Better Leaders
43:48 – Riding the Waves of Business and Life
44:55 – Final Thoughts, Gratitude, and Closing Remarks
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