Best practices PiCC Knowledge Parteners Mended Hearts EU presentation

Описание: At our first Partner Workshop of the year, we had the pleasure of welcoming Andreea Gheorghe, Director of International Affairs at Mended Hearts Europe, who shared valuable insights into building structured patient advocacy and peer support models across Europe.

The session highlighted how patient communities can be strengthened through a combination of education, structured peer support, and system-aware implementation.

Key takeaways included:

Why the moment of diagnosis is often the most vulnerable phase for patients

How peer support can complement — not replace — clinical care

The importance of structured volunteer training, evaluation frameworks, and sustainability from day one

Lessons learned from implementation efforts in France and Northern Ireland

A central message was clear:
Clinical care is essential — but it is not always enough. Structured peer-to-peer support fills the human gap and builds stronger, more resilient patient communities.

If you would like to explore structured Peer-to-Peer Support models further, you are very welcome to contact:

Andreea Gheorghe
Director of International Affairs
Mended Hearts Europe
📧 [email protected]

Are you interested in participating in our upcoming Partner Workshops?
Please contact Lisbeth Snede at 📧 [email protected]

Thank you to all participants for contributing to an engaging and thoughtful discussion.