FROM GHOSTINGTO HONEST HR (SUZANNE LUCAS)

Описание: In this episode of the JobGhost Podcast, host Megan Giuliano sits down with Evil HR Lady herself, Suzanne Lucas, longtime HR pro, improv performer, and creator of the massive Improve Your HR Facebook community. They dig into why HR gets blamed for ghosting, how overwhelmed systems create radio silence for candidates, and what both hiring teams and job seekers can do to break the cycle.

Suzanne shares how she built a 50K+ LinkedIn following and one of the largest HR communities online, why she believes candidates “learned” ghosting from employers, and what improv comedy can teach leaders about clarity, communication, and setting expectations. Along the way, she breaks down the difference between being nice and being *kind*, why vague interview questions are useless (looking at you, “What’s your favorite drink?”), and how HR often gets blamed for decisions made by executives or regulators.

In this conversation, we cover:

Why HR has a reputation for ghosting — and how much of it actually comes from overloaded inboxes, clunky systems, and leaders who won’t make decisions
How candidate ghosting is often “learned behavior” from companies that never close the loop
Simple automation wins (like ATS rejection emails) that could dramatically reduce ghosting overnight
Improv for HR: what “establishing the base reality” means, and how it applies to job descriptions, interview rubrics, and performance reviews
The danger of feel-good but meaningless interview questions, and why every question should be tied to a specific skill or signal
How HR ends up enforcing rules and layoffs they didn’t create — and then gets painted as the villain anyway
Suzanne’s practical advice for recruiters and hiring managers who want to be honest, kind, and actually communicative with candidates

About Suzanne
Suzanne Lucas is the writer, speaker, and consultant behind Evil HR Lady, as well as the founder of the Improve Your HR Facebook community for HR and HR-adjacent pros, and the Improv Your HR newsletter that uses improv principles to build better leaders and people teams. You can find her work at evilhrlady.org and connect with her across social platforms by searching for “Evil HR Lady” or “Suzanne Lucas.”

About JobGhost
JobGhost is an inbox-native copilot for hiring teams. It connects to Gmail or Outlook to automatically:

Acknowledge every applicant,
Send updates every 3 days, and
Provide a kind, professional closure if a manager hasn’t acted within 30 days — so candidate ghosting drops to 0% and companies can earn a verified No-Ghosting Employer Badge** to show their commitment to respectful hiring.

Learn more: [https://www.jobghost.ai](https://www.jobghost.ai)
Contact: [[email protected]](mailto:[email protected])

If you enjoy this episode, hit Like, Subscribe, and share it with someone who cares about making hiring more human — whether you’re in HR, a hiring manager, or a job seeker who’s tired of being left on read.