HI FRND! PODCAST EP 16 FULL Episode - BPOinPH Insights, Experiences, Interviews and Challenges

Описание: Summary

This conversation delves into the experiences and challenges faced by individuals in the BPO industry, particularly focusing on job interviews, stress management, and the importance of communication skills. The speakers share personal anecdotes, advice for aspiring professionals, and insights into workplace dynamics, emphasizing the need for mental health awareness and the impact of experience on job applications.

Takeaways

BPO jobs can be stressful, especially during interviews.
Nervousness can hinder performance in job interviews.
Communication skills are crucial for success in BPO roles.
Mental health is significantly impacted by the demands of BPO jobs.
Personal stories can provide humor and relatability in the workplace.
Job expectations can be unrealistic for entry-level positions.
Experience plays a vital role in job applications and interviews.
It's important to build confidence through practice and preparation.
Workplace dynamics can affect job satisfaction and performance.
Not all career paths are the same; individual contributions vary.

Chapters

00:00 Advice for Newcomers in BPO
02:11 Expectations vs. Reality in Job Applications
04:35 The Importance of Communication Skills
06:55 Emotional Stress in Customer Service
09:14 Salary Expectations and Competence
11:36 Crab Mentality in the Workplace
14:10 Navigating Experience and Skills in Job Applications
16:39 Healthy Conversations about Work Experiences
19:06 Conclusion and Reflections