Key Performance Indicators (KPIs) | Key Result Area (KRAs) | Performance Measures | Quality Control

Описание: Key Performance Indicators (KPIs) | Key Result Area (KRAs) | Performance Measures | Quality Control | Total Quality Management | Lean Six Sigma | Quality Assurance

KEY PERFORMANCE INDICATOR (KPI)
A Key Performance Indicator is a type of performance measurement that evaluates the success of an organization or of a particular activity in which it engages.

KEY RESULT AREA (KRA)
A Strategic Factor that requires a lot of effort to achieve the desired goals.

Chapters:
00:00 Introduction of KPI
08:50 Definition of KPI
10:13 Difference between Metric, KPI, and KRA
14:02 Practice Problem
14:56 An Effective KPI
16:08 Department-wide KPIs
18:09 Types of KPIs
23:39 Who is authorized to create KPIs
25:38 How to develop a KPI
27:47 KPI Example

#qualitycontrol #qualitymanagement #keyperformanceindicator #keyresultarea #performancemeasures

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